Common questions
How do I sign in to Ring or the Ring app?
Use the email and password from your invitation. Your property's administrator invites each team member from Administration › Team. If you can't sign in, ask your administrator to send a new invitation, or contact us.
I forgot my password.
Ask your property's administrator to send you a new invitation, or contact us on WhatsApp or email and we'll help you back in.
I'm a travel agent. Where do I sign in?
Partner agents sign in at ring.properties/agent with the invitation the hotel sent them.
Why am I not getting notifications on my phone?
Open your phone's Settings › Notifications › Ring and make sure notifications are allowed. In Ring, check that the job or alert is assigned to you.
How do I delete my account or my data?
Your property's administrator can remove your account at any time. You can also ask us directly: see Data deletion or email hello@ring.properties, and we'll confirm within 7 days.
How is guest information protected?
Guest data stays on Ring's own servers, is only visible to the property's team, and is never sold or shared. Read the Privacy policy.